True North Africa
Description
True North Africa is hiring a Track and Trace Officer with the following responsibilities;
- Ensuring strict compliance with company regulations by drivers
- Identifying on-road exceptions and taking immediate remedial action
- Coordinating and responding to emergency situations
Reports To: Imports Manager
Location: Head Office
Responsibilities
- Track vehicles using GPS system: connect on the IVMS daily to obtain truck positions for each transporter (MSA, en route, at site, returning empty)
- Submit daily, weekly, and comprehensive monthly reports to the supervisor on vehicle movements and issues, including:
- Daily 09:00am report of truck status per transporter to Mombasa team
- Truck rotation
- Transit time
- Performance per truck / rotation per truck
- Mileage covered
- Alerts (speed, night driving)
- Monitor truck driver performance (50+ vehicles): submit daily violations report to QHSE AGL and transporters
- Ensure strict compliance with company regulations by drivers; share daily violations report to AGL and transporters
- Maintain weekly and monthly tracking of violations per truck and per transporter
- Report daily transport and loading forecasts from Mombasa team and consolidate into tracking report (liaising with transporters and Mombasa team)
- Share daily tracking report with client
- Alert client on all convoys approaching site and update ETA (twice daily)
- Maintain communication with convoy leader to ensure convoy management rules are followed
- Compare transporter tracking vs IVMS (ensure convoy distance compliance and follow up on gaps)
- Prepare TSO based on tracking documentation and participate in transporter invoice approval process
- Identify on-road exceptions and take immediate remedial action
Person Specification
Experience:
- Minimum of 1–2 years’ experience in a similar role in a busy environment
Education:
- Certificate in Logistics
- Bachelor’s degree in Information Systems or any other relevant discipline
- Certificate in Microsoft Office packages
Skills:
- Excellent knowledge of Microsoft Office packages
- Good communication skills (verbal & written)
- Flexibility
How to Apply
Submit your cover letter and CV to: [email protected]
Subject line: Track and Trace Officer
Deadline: 24th April 2026
All application documents must be in PDF or MS Word format
