Telesales Representative
Full-time
M-KOPA
This job has been expired
Description
M-KOPA is hiring a Telesales Representative to join our vibrant team in Kampala, Uganda, as we scale up and expand access to life-enhancing products and services for our customers.
As a Telesales Representative, you will play a crucial role in driving customer engagement and sales growth. You will connect with existing customers, introducing them to new products like televisions and other offerings, while ensuring a seamless and positive customer experience.
About The Role
As a Telesales Representative, you will:
- Tele-sell: Call existing customers to upgrade them to televisions and other M-KOPA products.
- Drive conversions: Achieve campaign sales goals by meeting conversion objectives.
- Maintain quality: Uphold the highest standards of call quality and customer engagement.
- Maximize productivity: Adhere to set talk-time benchmarks to ensure optimal productivity.
This role is onsite and reports to the Telesales Team Lead.
Expertise
Our ideal candidate is an enthusiastic and results-driven individual who thrives in sales-driven environments. You should have:
