Spa Supervisor
Full-time

Urban Oasis Spa
This job has been expired
Description
Organisation: Urban Oasis Spa
Duty Station: Kampala, Uganda
Deadline: 10th February 2025
About Urban Oasis Spa:
Urban Oasis Spa is looking for a qualified Spa Supervisor to oversee daily operations and ensure that clients receive an exceptional spa experience. The ideal candidate will have strong leadership skills, experience in managing teams, and a passion for providing top-tier service in the beauty industry.
Key Duties and Responsibilities:
- Oversee day-to-day operations of the spa, ensuring smooth running of the center.
- Coordinate staff schedules, track attendance, and manage staff performance through training and evaluations.
- Handle customer inquiries, resolve complaints, and ensure customer satisfaction in line with spa operations.
- Support management with special events, promotions, and marketing strategies.
- Maintain and update client database and coordinate bookings effectively with the front desk.
- Implement company policies and procedures throughout the staff.
- Represent the company at events and meetings when required.
- Promote the spa to enhance business development.
- Manage inventory control and ensure that all products and supplies are stocked.
- Ensure that spa ambiance (lighting, music, cleanliness) is maintained to create a relaxing atmosphere.
- Supervise the execution of spa treatments to ensure high-quality service.
- Perform any other duties as assigned by management.
Qualifications, Skills, and Experience:
- Degree or diploma in Business Administration or a related field.
- At least 3 years of experience in a similar role.
- Proficiency in Microsoft Office and sales report generation.
- Strong leadership skills with the ability to manage and motivate a team.
- Excellent communication, marketing, and customer relations skills.
- Highly organized with strong time management abilities.
- Business-oriented with a knack for sales and customer service.
- Preferably female, under 33 years of age.
How to Apply:
Interested applicants should send the following documents to:
Email: urbanoasis.spa25@gmail.com
- Cover letter
- Resume
- Scanned copy of your recent passport-size photo
Deadline: 10th February 2025.
NB: Only successful candidates will be contacted.