Spa Supervisor

Full-time
Urban Oasis Spa
This job has been expired
Description

Organisation: Urban Oasis Spa
Duty Station: Kampala, Uganda
Deadline: 10th February 2025

About Urban Oasis Spa:
Urban Oasis Spa is looking for a qualified Spa Supervisor to oversee daily operations and ensure that clients receive an exceptional spa experience. The ideal candidate will have strong leadership skills, experience in managing teams, and a passion for providing top-tier service in the beauty industry.

Key Duties and Responsibilities:

  • Oversee day-to-day operations of the spa, ensuring smooth running of the center.
  • Coordinate staff schedules, track attendance, and manage staff performance through training and evaluations.
  • Handle customer inquiries, resolve complaints, and ensure customer satisfaction in line with spa operations.
  • Support management with special events, promotions, and marketing strategies.
  • Maintain and update client database and coordinate bookings effectively with the front desk.
  • Implement company policies and procedures throughout the staff.
  • Represent the company at events and meetings when required.
  • Promote the spa to enhance business development.
  • Manage inventory control and ensure that all products and supplies are stocked.
  • Ensure that spa ambiance (lighting, music, cleanliness) is maintained to create a relaxing atmosphere.
  • Supervise the execution of spa treatments to ensure high-quality service.
  • Perform any other duties as assigned by management.

Qualifications, Skills, and Experience:

  • Degree or diploma in Business Administration or a related field.
  • At least 3 years of experience in a similar role.
  • Proficiency in Microsoft Office and sales report generation.
  • Strong leadership skills with the ability to manage and motivate a team.
  • Excellent communication, marketing, and customer relations skills.
  • Highly organized with strong time management abilities.
  • Business-oriented with a knack for sales and customer service.
  • Preferably female, under 33 years of age.

How to Apply:
Interested applicants should send the following documents to:
Emailurbanoasis.spa25@gmail.com

  • Cover letter
  • Resume
  • Scanned copy of your recent passport-size photo

Deadline: 10th February 2025.

NB: Only successful candidates will be contacted.

Share Gig