Stanbic Bank Uganda is hiring a Relationship Manager – Flexipay to grow and retain client relationships as per allocated FlexiPay segment/sector portfolio (e.g., Agribusiness, Public Sector; and Consumer). To execute on the offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.
Key Duties and Responsibilities:
- Deliver revenue and portfolio growth targets in line with approved budgets by effectively converting leads generated through Business Banking, Personal Banking, Corporate and Investment Banking, and other business units.
- Identify and develop new business opportunities through direct customer engagement, joint sales calls, and field visits with relationship and sales teams.
- Build and maintain a robust sales pipeline through direct prospecting and collaboration with Relationship Managers, Business Bankers, Digital Banking teams, and other stakeholders.
- Manage the end-to-end sales cycle including prospecting, acquisition, onboarding, activation, and retention of Non -SBU merchants.
- Monitor platform performance, conduct root cause analysis of operational challenges, and implement corrective measures to improve customer adoption and utilization.
- Work closely with Relationship Managers, Merchant Solutions Service Consultants, Product Teams, Operations, IT, and Marketing teams to drive customer acquisition and retention
Qualifications, Skills and Experience:
- First Degree Business Commerce, Finance and Accounting or related from a recognised Institution
- 7 years relationship management experience as a Business Banker or Relationship Manager. Experience in dealing with customers at all levels.
- Significant product knowledge including specialised products and financial structures.
- Experience in budgeting, forecasting, cost control and client financial analysis.
- Experience in preparing and motivating Credit applications is essential.
Developing Strategies
Providing Insights
Pursuing Goals
Showing Composure
Taking Action
- Understanding People
Economic Capital Management
Financial Acumen
Process Governance
Risk Identification & Reporting
Risk Response Strategy
Risk/ Reward Thinking
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
NB: Only shortlisted candidates will be contacted.
