Receptionist

Microhaem Scientifics and Medical Supplies Limited (MHS) is hiring a Receptionist responsible for answering and directing phone calls, managing incoming and outgoing mail, greeting visitors, maintaining reception and common areas, and supporting administrative tasks across departments, particularly the sales and marketing team. The role also involves accurate record-keeping, client support, inventory tracking, and ensuring a welcoming office environment.

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Duties, Roles and Responsibilities

• Welcome and greet visitors warmly and professionally
• Respond to customer inquiries in a polite and timely manner
• Screen calls, take messages, and direct calls appropriately
• Maintain detailed and accurate records of visitors and calls
• Organize files for billing, customer, and client records
• Maintain and stock the reception and common areas
• Operate standard office equipment (copiers, computers, etc.)
• Receive deliveries, sort, and distribute incoming mail
• Take inventory of supplies and ensure timely restocking
• Direct visitors to appropriate offices or departments
• Maintain general office filing systems
• Provide support to the sales and marketing team as needed
• Perform other administrative duties as assigned

Qualifications, Education and Competencies

Qualifications:

• Uganda Advanced Certificate of Education with at least two principal passes
• Diploma in Secretarial Studies
• Additional training in Customer Care and Communication Skills is a must

Experience:

• Minimum of 2 years’ work experience as a professional Receptionist in a busy organization, preferably in a fast-paced business environment

Key Competencies:

• Excellent communication and interpersonal skills
• Proficient in computer applications
• High level of integrity and confidentiality
• Good time management and ability to meet deadlines
• Strong customer care and record-keeping skills
• Keen attention to detail

How to Apply

Interested candidates should submit:

• A detailed and up-to-date CV
• Certified copies of academic transcripts and certificates
• Any other relevant supporting documents
• Daytime telephone contacts
• Contact details of two referees (including current employer, if applicable)

Submit applications to:
The Director Human Resource
Microhaem Scientifics and Medical Supplies Limited
Plot 16 A-C Martyrs Way, Ntinda
P.O Box 73496, Kampala, Uganda

Applications can be hand-delivered to the MHS reception in Kampala or emailed as a single PDF file to:  recruitment@microhaem.co.ug