Logistics and Administrative Assistant

Raising the Village is hiring a Logistics and Administrative Assistant will provide proactive assistance on various departments and projects and serve as the first point of contact for the organization in our Kampala office. You will be responsible for handling the flow of people through the organization and ensure that all receptionist responsibilities are completed accurately and delivered with a high level of professionalism in a timely manner.
Main Responsibilities
Administrative Support:
• Ensure that reception services are provided in a manner that visitors are provided with a warm welcome and that their needs are swiftly attended to.
• Ensure that all incoming communications (telephone calls, letters, email etc.) are responded to professionally and reliably passed on to the appropriate person(s).
• Ensure that Office equipment is switched off accordingly and the premises securely closed.
• Report all faulty landlines to the service provider and IT Department. Continue to follow up until closed.
• Log and distribute packages delivered to the office and ensure acknowledgement by the recipients accordingly.
• Log all outgoing packages and notify recipients. Ensure recipient acknowledges/signs upon receipt.
• Ensure all front desk resources, forms and handbooks are current and updated regularly.
• Be the custodian of office keys for pantry/reception, main doors and kitchen doors
• Ensure cleanliness of the office by supervising Office Assistant and ensure maintenance needs are raised to the operations Department.
• Assist all departments with admin related tasks upon request including photocopying, filing, etc.
• Produce a monthly Inventory/stock report and share with the Operations Officer to facilitate efficient use of items in the store while aiding re-stocking.
• Prepare invoices and payment request vouchers for all utilities (electricity bills, water bills etc.)
• Maintain the inventory of office supplies and coordinate the additional procurement of items as needed.
• Requisition and maintenance of proper use of petty cash in line with finance manual.
• Maintain an updated staff contact list and a telephone directory of key stakeholders.
Logistics support:
• Support administrative arrangements for the project events, meetings, workshops and keep track of notice board to inform boardroom use.
• Assist in tagging and tracking project equipment.
• Receive good delivered.
• Coordinate regular project team meetings (virtual and face to face) including preparation and distribution of minutes of meetings, summary notes and other documentation.
• Support staff to follow up logistical arrangements, bookings for conferences, venue, accommodation, and other logistical supplies for events.
• Provide timely and reliable support for travel arrangements, meeting arrangements and travel and accommodation booking for staff and other official visitors.
• Performs any other duties that may be assigned from time to time.
Qualifications & Experience
• Bachelor’s Degree in Business Administration, Procurement and Logistics, Management, social sciences or any related discipline.
• 1-3 years of relevant professional experience in office administration and management, customer services.
Required Skills & Competencies
• Exceptional customer service skills
• Strong knowledge and experience of office administration and customer care services.
• Strong Organizational skills, ability to prioritize and multitask.
• Proficiency in documenting processes and keeping up with trends and best practices.
• Experience working with an International NGO.
• Ability to maintain discretion and confidentiality of information.
• Well-organized and process-oriented and with strong attention to detail.
• Strong written and spoken communications skills.
• Excellent IT skills including MS Office and Google suite
• Strong interpersonal skills and ability to perform with limited supervision.
Raising The Village is committed to Equity and Inclusion in the workplace and is proud to be an equal opportunity employer.
Work Hours: 8
Level of Education: Bachelor Degree