
Tugende is hiring a Field Technician responsible for administrative and mechanical maintenance of the company assets. This will involve installing, monitoring and tracking company assets through the installed monitoring devices.
Key Responsibilities
Asset Readiness & Disbursement
● Inspect all company assets on delivery, make an assessment that they are in good mechanical condition, receive the assets and sign a delivery note based on what has been received.
● Report any delivered damaged/ faulty assets to the Branch Executive, Procurement Officer, and General Manager.
● Immediately after offloading newly received assets and accessories, capture and record them into the ERP system.
● Ensure all assets are well branded, placed in a secure storage and organised systematically to allow for easy and timely access during disbursement.
● Ensuring all company assets ready for disbursement are captured and recorded in CRM and ERP, active and traceable on the Tugende dashboard.
● Ensure all disbursed company assets and accessories are picked and packed on the disbursement date.
Inventory and warehousing management
● Recording of all second-hand hand bikes returned to the Branch.
● Update the inventory register with the specific details of the assets and accessories held in stock at the branch (Brand, Colour, Value) in the ERP.
● Ensure that the inventory kept at the branch is well maintained in a clean and organised manner.
● Ensure both the physical and ERP inventory register tally at all times.
● Uninstall the GPS tracker unit from the completed assets.
● Ensure GPS’ are available for installation in regards to planning based on current stock and advising procurements on restocking.
● Keep track of inventory levels and share snapshot reports as required from time to time.
● Ensure that GPS units are availed to the Tugende branches
Document Management
● Ensure all delivery notes of all assets , accessories, and spare parts are signed, scanned and kept on file in both soft and hard copies at the branch.
● Ensure picking lists are generated from the ERP, signed by the client and records kept at the branches.
● Daily reconciliation of the physical stock and the system to ensure that there are no asset losses or gaps with the system.
After Sales & Asset Servicing and Maintenance
● Ensure all client and staff assets are active and traceable on the dashboard at all times.
● Ensure all clients and staff assets are maintained in good working conditions at all times.
● Maintaining a tracker of clients and staff assets at all times.
● Ensure inspection of assets is done and recorded before repairs and services are updated on the CRM Database.
Work Experience and Qualifications
● Demonstrated experience with motorcycles and car assembly and repairs.
● At least one (1) year working experience as a mechanic or electrician with a reputable organisation or institute.
● A Diploma in Electrical/ Mechanical/ Automobile Engineering, or Motor Vehicle mechanics, obtained from a certified and recognised institution of learning.
● Should have a valid riding licence.
Technical Skills and Behavioural Attributes
● Ability to work under pressure with minimal supervision
Employment opportunities
● Ability to interpret & understand technical diagrams and manuals
● Ability to work flexible shifts and to adapt to changing work schedules
● Familiarity with mobile tools and applications
● Knowledge of health and safety issues related to motorcycle use, including electrical, mechanical and chemical risks