Claims Assistant

UMC Victoria Hospital is hiring a Claims Assistant to support the processing and administration of medical insurance claims.

Key Duties and Responsibilities:

• The successful candidate will ensure timely, accurate, and compliant claims management while delivering excellent customer service.
• Receive, verify, and process medical insurance claims.
• Review claims documentation for completeness and accuracy.
• Liaise with healthcare providers, insurers, and clients regarding claim requirements.
• Maintain accurate claims records and databases.
• Follow up on pending claims and resolve discrepancies.
• Prepare claims reports and administrative documentation.
• Ensure compliance with company policies and regulatory requirements.

Qualifications, Skills and Experience:

• Diploma or Bachelor’s degree in Business Administration, Health Information Management, Insurance, or a related field.
• Previous experience in medical claims processing, insurance, or healthcare administration is an added advantage.
• Strong analytical and organizational skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office and claims management systems.
• High level of integrity, confidentiality, and attention to detail.

How to Apply:

Interested candidates are encouraged to send their CVs with the Position as the subject line to hr.uganda@umchospitals.com

Deadline: 27th July 2026

NB: Only shortlisted candidates will be contacted.