Branch Manager

Unifi Uganda is hiring a Branch Manager to ensure the smooth running of branch-based lending operations and will include training and monitoring of customer facing branch staff. The ideal candidate must combine a variety of skills applicable to the industry, including customer service, problem solving, leadership and people management skills.

Key Duties and Responsibilities:

• Operations
• Ensure high levels of customer service and sales
• Ensure full compliance with all regulations and the Unifi credit policy
• Lead a productive environment that fosters team building, hard work and diligence.
• Handle the cases of customer complaints, which have been escalated from the loan consultants.
• Submit timely monthly reports to the main branch and give updates of the business status.
• Proactively identify areas of improvement and propose corrective actions
• Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
• Other
• Proactively engage in marketing and networking to improve the brand presence of the branch and company.
• Maintain thriving relationships with customers and stakeholders.

Qualifications, Skills and Experience:

• The applicant must hold relevant qualifications
• Make Unifi a fun place to work!

How to Apply:

All candidates should apply online at the link below.

Click Here