Direct Sales Agent (10)

EBC is hiring Direct Sales Agent (10) responsible for engaging walk-in customers at assigned retail locations, promoting Palm Pay’s device financing solutions, and driving sales conversions. This is a frontline, customer-facing role that requires strong interpersonal skills, energy, and a results-driven mindset.

Key Duties and Responsibilities:

• Sales & Customer Acquisition
• Proactively engage and welcome walk-in customers with enthusiasm to drive interest and conversions
• Clearly explain Palm Pay’s device financing value proposition to potential customers
• Convert customer interest into completed applications and sales
• Customer Screening & Onboarding
• Pre-qualify (vet) customers before initiating applications to ensure eligibility and reduce rejection rates
• Guide customers through the loan application and onboarding process smoothly
• Act as a liaison between customers and HQ operations to resolve onboarding issues quickly
• Portfolio Quality & Collections Support
• Maintain strong relationships with customers to encourage timely repayments
• Conduct proactive follow-ups to minimize defaults, especially First Payment Default (FPD1)
• Support overall portfolio health through continuous engagement
• In-Store Marketing & Brand Representation
• Ensure Palmpay branding and product displays are visible, clean, and attractive
• Maintain compliance with pricing and promotional guidelines
• Create a positive brand experience to stand out in competitive retail environments
• Target Achievement & Reporting
• Meet and exceed daily, weekly, and monthly sales targets
• Accurately track and report sales activities and performance
• Contribute to overall team profitability through consistent performance

Qualifications, Skills and Experience:

• Year/s of Experience
• 1 -2 years
• Additional Requirements
• Previous experience in sales, retail, or customer service is an added advantage
• Strong communication and persuasion skills
• Energetic, confident, and customer-focused personality
• Ability to work in a fast-paced, target-driven environment
• High level of integrity and professionalism

Salary

UGX 250,000 Plus commission bonus

Job Level

junior

How to Apply:

Interested candidates can send their resumes to [email protected] mentioning “Job Title” in the subject line.