Field Sales Officer (Bodas)

Mogo Uganda is hiring a Field Sales Officer (Bodas)

Department: Sales

Reporting to: Branch Manager

KEY RESPONSIBILITIES:

• Achieve or exceed weekly, monthly, and yearly sales targets for Boda loans and related Mogo products.
• Conduct field visits to engage potential customers, promote Mogo’s finance products, and encourage purchases.
• Screen and enroll qualifying customers, ensuring compliance with company criteria and maintaining high portfolio quality.
• Explain product features, benefits, and loan terms to customers, tailoring pitches to meet their specific needs.
• Follow up on customer payment commitments to ensure timely loan repayments and minimize
• Maintain accurate and up-to-date records of sales activities, customer appointments, payment schedules, and complaints in the company’s ERP system.
• Address customer questions, concerns, and objections professionally, escalating complex issues to the Branch Manager or relevant departments as needed.
• Build and sustain long-lasting relationships with customers to drive satisfaction and repeat
• Monitor competitor products, market trends, and customer feedback to provide insights for improving Mogo’s offerings and sales processes.
• Adhere to company policies, procedures, and regulatory requirements in all sales and loan administration activities.
• Undertake any other tasks assigned by the Branch Manager.

QUALIFICATIONS AND SKILLS

• Proven experience in field sales, customer engagement, or loan administration, preferably in the Boda or microfinance sector.
• Strong understanding of sales techniques, loan processes, and portfolio management.
• Excellent communication and interpersonal skills to build rapport with customers.
• Proficiency in using ERP systems or sales tracking tools for accurate record-keeping
• Ability to analyze market trends and competitor offerings to enhance sales performance
• Knowledge of regulatory requirements and compliance in sales and loan administration.
• Self-motivated, with the ability to work independently in the field and meet sales targets under
• High school diploma required; a degree or diploma in Business, Marketing, Finance, or a related field is a plus.
• Valid drivers license or ability to travel within assigned areas (preferred).

How to Apply:

All suitably qualified and interested candidates should send their applications and up-to-date CVs to:  careers@mogo.co.ug  with the subject “Field Sales Officer”.

Please specify your preferred location.