Sales and Marketing Officer

 Karaa is hiring an enthusiastic and self-driven Sales and Marketing Officer with prior experience working in insurance sales, network marketing, solar industry, or motorcycle sales. Proficiency in Luganda and Runyakitara is essential. This role is crucial for validating the product with customers and investors, and for providing customer-centric insights to improve our offerings.

Key Duties and Responsibilities:

Sales and Revenue Generation

• Identify, qualify, and pursue potential customers through outreach, demos, and events.
• Present features and benefits of Karaa’s bikes and kits effectively.
• Negotiate and close sales agreements.
• Track sales pipeline and report on progress.
• Explore partnerships with local distributors and agents.

Customer Relationship Management & Support

• Engage customers to understand their needs.
• Serve as the point of contact for inquiries.
• Collect product feedback and manage retention.
• Provide after-sales support to ensure satisfaction.

Market Development & Awareness

• Conduct market research and analyze competitors.
• Assist in marketing campaign execution.
• Build stakeholder relationships and represent Karaa.
• Gather insights to support product refinement and investor communication.

Technical & Product Proficiency

• Participate in product training.
• Explain technical information clearly to customers.
• Provide basic troubleshooting support.
• Share performance feedback with the team.

Qualifications, Skills and Experience:

• Diploma in a business-related discipline.
• At least 1 year experience in a fast-paced sales environment; experience in social enterprises preferred.
• Prior experience in insurance sales, network marketing, solar, or motorcycle sales.
• Proficiency in Luganda is preferred. Familiarity with Runyakitara, Acholi, or Itesot is an added advantage but not required.
• Ability to ride an electric bicycle.
• Passion for fast-paced, agile startup environments.
• Skilled in Excel, Word, G-Suite, email, video conferencing, and report writing.

What We Offer

• A meaningful mission with real community impact.
• Dynamic and supportive work environment.
• Competitive compensation.
• Performance-based bonuses.
• 1-year renewable contract.

How to Apply:

Intrigued? Take on this challenge and help drive the adoption of eco-friendly transportation.

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