Telesales Agent

Mogo Uganda is hiring a Telesales Agent in the Sales Department at Mogo to handle outbound/inbound calls, promote financial products, and convert leads into sales while delivering exceptional customer service.

Department: Sales
Supervisor: Telesales Team Leader
Deadline: 30th January 2025

Duties and Responsibilities:

• Conduct outbound calls to potential customers to introduce and promote Mogo’s financial products.
• Effectively explain product features, benefits, and terms to customers, tailoring the pitch to suit their specific needs.
• Respond to inbound inquiries and convert leads into successful sales.
• Follow up on warm leads and manage a pipeline of prospects.
• Maintain accurate records of customer interactions in ERP.
• Provide exceptional service by addressing customer questions, concerns, and objections professionally.
• Build strong relationships with customers to ensure satisfaction and repeat business for Mogo.
• Consistently meet or exceed individual and team sales goals and key performance indicators (KPIs).
• Adhere to all company policies, procedures, and regulatory requirements.
• Undertake any other tasks assigned by the supervisor.

Qualifications:

• At least 1 year of experience in a Sales and/or customer support role.
• Proficiency in customer relationship management and related processes.
• Strong communication, organizational, and computer literacy skills.

How to Apply:
All suitably qualified and interested candidates should send their applications and up-to-date CVs to careers@mogo.co.ug with the subject “Telesales Agent.”